[Suggestion] Admins should close threads as soon as a post indicates that a bug report has been filed
I suggest that the admins should close threads as soon as there is a reference to a bug report being created on JIRA. This way all the comments will be redirected to the bug reports system – I can only imagine that keeping track of comments on two places is not feasible for the developers working on them.
JIRA, not here. And when issue is opened all info needed for responsible ones should be provided there.QtK, bugtracker is in
Yes, I am aware of that. My reasoning is that if someone who doesn’t have a JIRA id and is not interested in creating one, but just want to report that the bug is not fixed or still exits or any updates on the same – can use the forum thread.
Closing “solved/bug reported” threads could be useful in some use-cases, and not in others. If it’s a good thing or not is thus unclear.
However, what is clear is that it’s quite a bit of work closing the threads and it could potentially lead to some controversy as judgment calls have to be made for each thread.
I think we should not pro-actively close threads because a bug is reported. The forum format is a bit less formal than the bug report format, the conversation could keep rolling, and then lead to a well written comment on the bug report.
edit: after a re-read I understood the issue better, post improved
Closing the thread is just an “incentive” for people to comment on the bug report. One could always create a new thread if he wants to discuss something around the subject of the bug.
It seems to me that “short” to-the-point threads are preferred than never-ending ones so I don’t see a problem closing threads.
But I agree with, what I think is, mariusg point: as it is where only admins can close threads we don’t want to have them burden having to chase and close tasks. If and when we get more people with the power to close them (another of my suggestion’s: power to the original authors of the thread to close them) it may make more sense.